Legal Documentation
Legal & Security Compliance

Terms, Privacy & Legal Guidelines

Transparent, plain-English policies covering client data safety, intellectual property rights, payment terms, and service guarantees.

Last Revised & Effective Date: August 1, 2026

Refund & Cancellation Policy

We prioritize transparency and client satisfaction across all our design, branding, and digital marketing services.

1. One-Time Design & Branding Projects

For projects such as Logo Design, Menu Engineering, and Custom Website Development:

  • Before Work Commences: 100% refund of initial deposit if requested within 48 hours of invoice payment before design concept work begins.
  • During Draft & Concept Phase: Partial refund minus initial design labor costs (~30% of project total) if requested prior to final design approval.
  • After Final Asset Delivery: Once website code, press-ready vector logos, or final files are delivered to the client, fees become non-refundable due to the custom nature of creative work.

2. Recurring Monthly Services (SEO, Ads & Management)

For ongoing monthly retainers (Google Maps Ranking, Social Reels, Reputation Management):

  • No Long-Term Contracts: Monthly services operate on a month-to-month basis with zero lock-in contracts.
  • Cancellation Notice: You may pause or cancel your subscription at any time with a 30-day written notice to your account manager or email billing@digitalrestaurent.com.
  • Pro-Rated Refunds: Unused full prepaid monthly cycles will be refunded promptly.

3. Satisfaction Commitment

If you are unsatisfied with any aspect of your service, please reach out to our team immediately. We include multiple revision rounds in all design packages to ensure the final result aligns perfectly with your vision.

Have a question about our policies or terms?

Our support team is available Monday to Friday to answer any questions.

Email Legal Support